The Fallen [Chronicles]

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for sealed product only. 

To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at g2cards@goingtwice.com. Please note that returns will need to be sent to the following address:

GOING TWICE, INC. P.O. Box 98205, Lakewood, WA 98496

If your return is accepted, you will be responsible for the cost of return shipping. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at g2cards@goingtwice.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Non-returnable items:
Gift cards
Secondary market product: MTG Singles, Pokemon Singles etc.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at g2cards@goingtwice.com.